PRIVACY POLICY
Effective Date: July 25, 2026
Chatham Classic Toys respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, contacting us, or making a purchase.
This Privacy Policy explains the types of information we may collect, how we use that information, and the circumstances in which information may be shared.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Your name
- Billing and shipping address
- Email address
- Telephone number
- Account and login information
- Order and transaction information
- IP address and browser/device information
- Information you voluntarily provide when contacting us
We collect information necessary to process orders, provide customer service, operate our website, and maintain the security of our store.
2. Payment Information
Payments are processed through the payment methods made available during checkout.
Payment information may be transmitted directly to the applicable payment processor to complete your transaction. Chatham Classic Toys does not need to store your complete credit or debit card number on its website in order to process your order.
Payment processors may collect and process information according to their own privacy policies and security practices.
3. How We Use Your Information
We may use information collected through our website to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide order and tracking information
- Communicate with you regarding your order
- Respond to questions and customer-service requests
- Manage customer accounts
- Process returns and refunds
- Help prevent fraud or unauthorized transactions
- Maintain and improve our website
- Comply with applicable legal, tax, accounting, and regulatory requirements
4. Cookies
Our website may use cookies and similar technologies to help the website function properly and improve your shopping experience.
Cookies may be used to remember items in your shopping cart, maintain login sessions, remember preferences, support checkout functions, and help us understand how visitors use the website.
Your browser may allow you to control or disable cookies. Disabling certain cookies may affect the operation of some website features, including account, shopping cart, or checkout functions.
5. Sharing Your Information
We do not sell your personal information.
We may share information with service providers when necessary to operate our business and fulfill your order. These may include payment processors, shipping carriers, website hosting providers, e-commerce service providers, security or fraud-prevention services, and other companies that help us operate the website and serve our customers.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or website.
6. Shipping and Order Fulfillment
Information such as your name, shipping address, telephone number, email address, and other necessary order information may be provided to shipping carriers or fulfillment-related service providers for the purpose of delivering your purchase.
7. Customer Accounts
If you create an account with Chatham Classic Toys, we may store the information you provide in your customer profile.
You may be able to review or update certain account information by logging into your account.
8. How Long We Retain Information
We retain order, account, and transaction information for as long as reasonably necessary to operate our business and fulfill legitimate business, accounting, tax, legal, security, and regulatory requirements.
Some information may therefore be retained even after an account is closed or a transaction has been completed.
9. Data Security
We take reasonable measures to protect personal information and maintain the security of our website.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Third-Party Services and Links
Our website may contain links to or use services provided by third parties.
When you interact with a third-party website or service, that company’s privacy practices may apply. Chatham Classic Toys is not responsible for the privacy practices of third-party websites or services.
11. Your Privacy Choices
You may contact us if you have questions about the personal information associated with your account or would like to request access to, correction of, or deletion of information you have provided to us.
Certain information may need to be retained when required for legitimate business, accounting, tax, legal, security, or regulatory purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, business practices, or legal requirements change.
Any revised Privacy Policy will become effective when it is posted on this website.
13. Contact UsIf you have questions about this Privacy Policy or how Chatham Classic Toys handles personal information, please contact us through the Contact Us page on our website.
Thank you for trusting Chatham Classic Toys with your business.